Important answers before you start with aioness.com.

aioness.com offers a 7-day trial. Use it to add your services, check schedules and go through a booking from a client’s perspective. Review the terms shown during registration before activating your account.

Prepare your business details, the name and price of each service, appointment durations, working hours and the employees who provide bookable services. Check your offer and availability before sharing the link with clients.

A business account is used to manage a company’s services, employees and bookings. A customer account is for clients who find services and book appointments. Choose a business account to register your company.

Start with the number of employees who provide bookable services and the features you need. Solo supports one such employee, Standard up to 5, Professional up to 25 and Enterprise an unlimited number of employees. Compare service, product and event capacities, not just the price.

No. The number shown in a plan refers to employees who offer services that clients can book through aioness.com. It is not your business’s total headcount. Choose capacity based on the team that actually accepts bookings.

With monthly billing, you pay each month. With annual billing, you pay once a year, while the pricing page also shows the monthly equivalent for comparison. Switch billing periods on the Pricing page to see the exact amounts for your chosen plan.

Review your subscription in your business account and contact support if you need help making a change. Before confirming, check the effective date, billing details and the new plan’s limits. Check the cancellation and any refund terms for your active subscription.

A client opens your offer, chooses a service and available time, then enters the details required for the booking. Availability depends on schedules, service duration and existing appointments. Test the full process with a trial booking before publishing.

Enter the duration and price of each service and assign the employees who provide it. Align schedules with their working hours, breaks and unavailable periods so clients can choose times that match your team’s actual capacity.

Check your plan features, the client’s contact details and your notification settings. Use your own account and access credentials from your chosen service for SMS and WhatsApp notifications. aioness.com provides free integration; you pay the service directly for messages and fees.

The plan comparison includes a website with Standard, Professional and Enterprise, while Solo covers online bookings. A custom domain is available from Professional. Standard uses an Aioness web address. Before connecting a domain, check the required settings and access details with your domain provider.

Professional includes capacity for up to 100 products and Enterprise up to 250. Solo and Standard do not include a webshop. Prepare product names, images, prices and offer details; check online payment options separately from catalogue capacity.

Professional includes up to 10 active events and Enterprise up to 25. Solo and Standard do not include events. Before publishing, set the description, date, capacity and event terms, then check the booking or ticket-purchase flow.

Online payments are included in the Professional, Enterprise, Ticket Sales and Product Sales plans.

aioness.com supports online payments through Monri, PayPal, CorvusPay and Stripe. Contact your chosen service for a contract and access credentials, then enter your own details in Payment settings in your company panel. The service charges transaction fees according to your contract.

Your Aioness subscription pays for the platform. Payment provider fees are charged under your own agreement. If your plan includes an Aioness ticketing fee, it is charged separately and is not a payment processing fee.

Browse providers and their tools on the Integrations page. A displayed logo does not mean that a connection is automatically active in your account. Tell the team which tool you use and what you want to connect so they can check the options and required setup.

aioness.com provides free integration for SMS notifications. You need your own account with a supported SMS service. Contact the service for a contract and access credentials, then enter them in SMS settings in your company panel. You pay the service directly for messages and fees according to your contract.

Connect payments and notifications using your own access credentials, according to the features of your plan.

aioness.com provides free integration for WhatsApp notifications. You need your own account with a supported WhatsApp service. Contact the service for a contract and access credentials, then enter them in WhatsApp settings in your company panel. You pay the service directly for messages and fees according to your contract.

Connect payments and notifications using your own access credentials, according to the features of your plan.

Before opening online bookings, review your existing calendar and record occupied appointments so the same availability is not offered twice. If you have a larger database in another tool, check transfer options with the team before sharing any client data.

Use a unique password and do not share sign-in details. Give access to people who need it for their work and review it when the team changes. Do not send support passwords, one-time codes, card details or unnecessary personal client data.

Read the privacy policy and terms of use. For a specific data question, explain which account or process it concerns. Do not send entire client lists or sensitive information in a general enquiry. Clarify any requirements specific to your industry before getting started.